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Small Biz Operations:


Welcome To Eagle's Small Biz Operations Center!

Our number one objective is to help you grow your small business!

There are a wide variety of ways to put together the operations of your business so that it functions effectively and efficiently. The model that works best for you will be related to your objectives, what your product or service is, and your personal operational style. However, there are a number of functions that every business needs to address simply as part of doing business. Here are some topics that you need to know about to keep your business running with minimal effort:


Employee Forms And Taxes - What Are Employment Taxes? Small business owners often have great responsibilities while operating and managing a business. Before you become an employer and hire employees, you need a Federal Employer Identification Number (EIN). If you have employees, you are responsible for several federal, state, and local taxes. As an employer, you must withhold certain taxes from your employees' wages.
Financial Management - The bookkeeping and accounting systems, recordkeeping, taxes, collecting money, insurance, budgeting, and managing risk are all part of keeping your business financially solvent. While many people consider this the most painful part of running a business, it needs to handled well if you are going to stay in business.
Identity Theft - Business Guide For Protecting Personal Information - Most companies keep sensitive personal information in their files; names, Social Security numbers, credit card, or other account data that identifies customers or employees. This information often is necessary to fill orders, meet payroll, or perform other necessary business functions. However, if sensitive data falls into the wrong hands, it can lead to fraud, identity theft, or similar harms. Given the cost of a security breach; losing your customers trust and perhaps even defending yourself against a lawsuit, safeguarding personal information is just plain good business.
Independent Contractor Worker Classification - Determination Of Independent Contractor vs. Employee Worker Classification It is critical that you, the employer, correctly determine whether the individuals providing services are employees or independent contractors. Generally, you must withhold income taxes, withhold and pay Social Security and Medicare taxes, and pay unemployment tax on wages paid to an employee. You do not generally have to withhold or pay any taxes on payments to independent contractors. Before you can determine how to treat payments you make for services, you must first know the business relationship that exists between you and the person performing the services.

Internet Security - Seven Practices for Safer Computing. OnGuardOnline.gov provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information. Access to information and entertainment, credit and financial services, products from every corner of the world — even to your work — is greater than earlier generations could ever have imagined. Thanks to the Internet, you can order books, clothes, or appliances online; reserve a hotel room across the ocean; download music and games; check your bank balance 24 hours a day; or access your workplace from thousands of miles away. The flip-side, however, is that the Internet — and the anonymity it affords — also can give online scammers, hackers, and identity thieves access to your computer, personal information, finances, and more. But with awareness as your safety net, you can minimize the chance of an Internet mishap. Being on guard online helps you protect your information, your computer, even yourself. To be safer and more secure online, adopt these seven practices. Free Internet Security documents to help you start and manage your business!

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Internet Security Internet Auctions - How Internet Auctions Work - Rules of the Marketplace Internet auction sites give buyers a "virtual" flea market with new and used merchandise from around the world; they give sellers a global storefront from which to market their goods. But the online auction business can be risky business. OnGuard Online wants to help buyers and sellers stay safe on Internet auction websites. Among the thousands of consumer fraud complaints the Federal Trade Commission (FTC) receives every year, those dealing with online auction fraud consistently rank near the top of the list. The complaints generally deal with late shipments, no shipments, or shipments of products that aren't the same quality as advertised; bogus online payment or escrow services; and fraudulent dealers who lure bidders from legitimate auction sites with seemingly better deals. Most complaints involve sellers, but in some cases, the buyers are the subject. Whether you're a buyer or a seller, understanding how Internet auctions work can help you avoid most problems. How Internet Auctions Work — Rules of the Marketplace Phishing Payment Options Types of Fraud Fake Check Scams Target Sellers Tips for Buyers Tips for Sellers Where to Turn for Help How Internet Auctions. For more detailed information on Internet Auctions: How Internet Auctions Work - Rules of the Marketplace .


Internet Security Laptop Security - How To Keep Laptops From Getting Lost Or Stolen. A laptop computer defines convenience and mobility. It enables you to work from home, a hotel room, a conference hall, or a coffee shop. Maybe you’ve taken steps to secure the data on your laptop: You’ve installed a firewall. You update your antivirus software. You protect your information with a strong password. You encrypt your data, and you’re too smart to fall for those emails that ask for your personal information. But what about the laptop itself? A minor distraction is all it takes for your laptop to vanish. If it does, you may lose more than an expensive piece of hardware. The fact is, if your data protections aren’t up to par, that sensitive and valuable information in your laptop may be a magnet for an identity thief. For more detailed information on Laptop Security: How To Keep Laptops From Getting Lost Or Stolen.
Internet Security Malware - Minimizing The Effects Of Malware. Malware is short for “malicious software;” it includes viruses — programs that copy themselves without your permission — and spyware, programs installed without your consent to monitor or control your computer activity. Criminals are hard at work thinking up creative ways to get malware on your computer. They create appealing web sites, desirable downloads, and compelling stories to lure you to links that will download malware, especially on computers that don’t use adequate security software. Then, they use the malware to steal personal information, send spam, and commit fraud. For more detailed information on Malware: How to Minimize the Effects of Malware.
Internet Security Online Shopping - How To Shop Safely On The Internet Shopping online offers lots of benefits that you won’t find shopping in a store or by mail. The Internet is always open, seven days a week, 24 hours a day, and bargains can be numerous online. With a click of a mouse, you can buy an airline ticket, book a hotel, send flowers to a friend, or purchase your favorite fashions. But sizing up your finds on the Internet is a little different from checking out items at the mall. For more detailed information on Online Shopping: How To Shop Safely On The Internet.
Internet Security Phishing - How Not to Get Hooked by a “Phishing” Scam; According to OnGuard Online, phishers send an email or popup message that claims to be from a business or organization that you may deal with — for example, an Internet service provider (ISP), bank, online payment service, or even a government agency. The message may ask you to “update,” “validate,” or “confirm” your account information. Some phishing emails threaten a dire consequence if you don’t respond. The messages direct you to a website that looks just like a legitimate organization’s site. But it isn’t. It’s a bogus site whose sole purpose is to trick you into divulging your personal information so the operators can steal your identity and run up bills or commit crimes in your name. For more detailed information on Phishing: How Not to Get Hooked by a "Phishing" Scam.

Internet Security Social Networking Social Networking Sites: A Parent's Guide. "It's 10 p.m. Do you know where your children are?" Remember that phrase from your own childhood? It's still a valid question, but now, it comes with a twist: "Do you know where your kids are — and who they're chatting with online?" Social networking sites have morphed into a mainstream medium for teens and adults. These sites encourage and enable people to exchange information about themselves, share pictures and videos, and use blogs and private messaging to communicate with friends, others who share interests, and sometimes even the world-at-large. And that’s why it’s important to be aware of the possible pitfalls that come with networking online. For more detailed information on Social Networking: a Parent's Guide.

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Internet Security Spam Scams - 10 Scams to Screen from Your Email; While some consumers find unsolicited commercial email — also known as “spam” — informative, others find it annoying and time consuming. Still others find it expensive: They’re among the people who have lost money to spam that contained bogus offers and fraudulent promotions. Many Internet Service Providers and computer operating systems offer filtering software to limit the spam in their users’ email inboxes. In addition, some old-fashioned ‘filter tips’ can help you save time and money by avoiding frauds pitched in email. OnGuard Online wants computer users to screen spam for scams, send unwanted spam on to the appropriate enforcement authorities, and then hit delete. For more detailed information on Spam Scams: 10 Scams to Screen from Your Email.
Internet Security Spyware - How To Recognize Spyware, Avoid It, And Delete It! Just when you thought you were Web savvy, one more privacy, security, and functionality issue crops up — spyware. Installed on your computer without your consent, spyware software monitors or controls your computer use. It may be used to send you pop-up ads, redirect your computer to websites, monitor your Internet surfing, or record your keystrokes, which, in turn, could lead to identity theft. Many experienced Web users have learned how to recognize spyware, avoid it, and delete it. According to OnGuard Online, all computer users should take preventive steps to avoid spyware, get wise to the signs that it has been installed on their machines, and then take the appropriate steps to delete it. For more detailed information on Spyware: How To Recognize Spyware, Avoid It, And Delete It!
Internet Security Wireless Security How To Secure Your Wireless Network Increasingly, computer users interested in convenience and mobility are accessing the Internet wirelessly. Today, business travelers use wireless laptops to stay in touch with the home office; vacationers beam snapshots to friends while still on holiday; and shoppers place orders from the comfort of their couches. A wireless network can connect computers in different parts of your home or business without a tangle of cords and enable you to work on a laptop anywhere within the network's range. Going wireless generally requires a broadband Internet connection into your home, called an "access point," like a cable or DSL line that runs into a modem. To set up the wireless network, you connect the access point to a wireless router that broadcasts a signal through the air, sometimes as far as several hundred feet. Any computer within range that's equipped with a wireless client card can pull the signal from the air and gain access to the Internet. For more detailed information on Wireless Security: How To secure Your Wireless Network.

Legal Management - You don't need to have a lawyer in house, but you definitely need to make certain that all the operations of your business are legal. Some of the issues to consider are business licenses, determining the correct legal form of your business, alliance agreements, copyrights, trademarks, patents, contracts with suppliers, and employment law. Free Legal Downloads to help you start and grow your small business!

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Management of the Business as a Whole - Someone needs to be in charge of keeping the business functioning on a day-to-day basis and planning for its future. The manager, CEO, boss - whatever you want to call that function - sees that the business objectives are met. Planning, organizing, staffing (human resources), directing (leadership), and controlling are the traditional realms of management. Learn what those functions really involve.
Marketing - Marketing involves getting the message out to customers about your product or service. The traditional nomenclature in marketing are the four P's: product, price, promotion, and place (distribution). Each of these functional areas involves a lot of coordination and planning to arrive at the best advertising, public relations, and sales package to best present your product or service to the customer.
Office Management - You have to have a place to operate your business and the proper equipment to accomplish its tasks. Putting together the right space, furniture, and equipment to make your business operate efficiently is something that needs careful consideration.
Production - Whatever your business, you are producing something that you hope to sell. That means you need to have a production process in place that will help you make certain that you have a quality product when you need it, produced the way you planned it. Lackadaisical production is costly. There are some standard production models that can help make this part of your business operate efficiently and economically.


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